About Us

Please read these Terms of Service ("Terms", "Terms of Service") carefully before using the Yarn World Haven website operated by the Yarn World team ("us", "we", or "our").

By accessing or using the website, you agree to be bound by these Terms. If you disagree with any part, please do not use our site or services.

1. Overview
This website sells yarn, fiber arts tools, crochet kits and patterns, and related accessories for customers. These Terms govern your use of our website and the purchase of our products.

2. Eligibility
To use this site or purchase from us, you must be at least 18 years old or the legal age of majority in your jurisdiction.

3. Orders and Payments
All prices are listed in USD and are subject to change without notice.

Orders are subject to availability.

We reserve the right to refuse or cancel orders at our discretion.

Payments must be made via our accepted payment methods (e.g., credit card, PayPal).

Sales tax may apply based on your shipping location.

4. Shipping and Delivery
We ship domestically.

Shipping costs, delivery estimates, and tracking information will be provided at checkout.

We are not responsible for delays caused by carriers, customs, or unforeseen circumstances.

5. Returns and Refunds
We accept returns within 30 days of delivery for unused, unopened items.

Our patterns cannot be refunded or returned. We reserve the right to refuse refunds and returns at our discretion.

Return shipping is the responsibility of the customer unless the product is defective or sent in error.

Refunds will be issued to the original payment method once the return is received and approved.

6. Product Descriptions and Color Accuracy
We make every effort to describe products accurately and display colors as true to life as possible. However, due to screen settings and dye lots, actual colors may vary slightly. We do not guarantee color matching.

7. Intellectual Property
All content on this website—including images, logos, descriptions, patterns, and branding—is the property of Yarn World Haven and protected under copyright and trademark law. You may not reproduce, reuse, or distribute content without written permission. The distribution of our patterns without written permission is strictly not allowed.

8. Account Responsibility
If you create an account, you are responsible for maintaining its confidentiality and for all activities that occur under your login credentials. Notify us immediately of any unauthorized access.

9. Limitation of Liability
To the fullest extent permitted by law, [Your Business Name] will not be liable for any indirect, incidental, or consequential damages arising out of the use—or inability to use—our products or website.

10. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be posted to this page with an updated effective date. Continued use of the website after such changes constitutes acceptance of the revised Terms.

11. Governing Law
These Terms shall be governed and construed in accordance with the laws of the United States of America, without regard to its conflict of law provisions.

12. Contact Us
For questions about these Terms, please contact us at:
📧 Email: [Your Email Address]
📞 Phone: [Your Phone Number]
📍 Address: [Your Business Address]